Marcus Hiles is a real estate developer and entrepreneur in the San Antonio area of Texas. He is the current Chairman and Chief Executive Officer of both Western Rim Property Services and Newport Classic Homes. He has been working in the industry for more than thirty years, and understands what it takes to start a successful business.
When you start a business, you need to have a solid plan in place. Not only will this plan help you grow you company from day one, it will also show potential investors that you’re serious about the process and the amount of work it will take to reach your goals. A well designed business plan will also help you obtain loans from the bank in order to get your company off the ground. Take your plan seriously for your future.
Don’t hire just any employee for your business; hire the people who will help you grow. The hiring process should be started as early as possible so that you can take the right amount of time to find the perfect employees. Find people who are genuinely interested in the growth of the company, and who believe in the service being provided. You’ll also need to find solid managers to help your run the daily operations.
Keep your focus on the customer. Customer service can make a break a business, no matter how necessary the service being provided. Figure out what customers want from your company, and provide it better than your competition.
Marcus Hiles San Antonio understands what it takes to operate a successful real estate company in San Antonio, and the rest of Texas.
Marcus Hiles of San Antonio runs a business that employs many people.
Many articles and publications today talk about creating happy workplaces, increasing diversity and entertaining the employees. Very few people, journalists, and entrepreneurs are willing to acknowledge that the relationship between employers and employees is adversarial by nature.
It is adversarial because the agenda of a business or entrepreneur is usually in conflict with the agenda of employees.
There is nothing wrong with this. Employees are not bad people because they have a few hundred things on their minds that rank higher in priority and interest than the agenda of a business owner. It would be foolish to fault them for having their own agendas. However, expecting them to not have an agenda of their own is not very bright.
The truth is that employees do not own businesses. Entrepreneurs and business owners do. Expecting employees to act like owners usually doesn’t work because this idea is irrational.
If a person wanted to have their own business, they would be an entrepreneur and not a salaried employee. In addition to this, being an owner requires a completely different skillset that entrepreneurs spend years developing.
If you are an entrepreneur, your company is your life and your life is your company. The line between work, family, and hobbies is very thin.
This is not the reality of your employees. They have lives of their own and think about all sorts of things that entrepreneurs such as Marcus Hiles San Antonio don’t care about.
Marcus Hiles of San Antonio is a successful entrepreneur with a number of great ideas about business.
One of the easiest ways to come up with new ideas is to see what your competitors and other successful businesses are doing.
If you look outside of your geographical area, you will almost immediately find someone who is doing something that no one in your town is doing. If you study successful companies outside of your business, you are also almost guaranteed to discover something new.
Even as little as a few decades ago you had to physically go into a different area to see what other entrepreneurs were doing. Today, you can do most things online, without leaving your home or your office. You can visit websites such as Yelp and Google to see feedback from customers for all kinds of businesses everywhere in the country. If you are in the technology space, you can go to the Apple Store and Google Play market and read app reviews and happy and unhappy users.
There is simply no excuse not to research your competitors and other successful businesses.
The same is true for your direct competitors. While you can’t have a direct and honest conversation with them, there are a lot of things you can do to find out what they are doing and whether it’s working for them or not. One of the best things you can do is pretend to be a prospective customer, or have one of your friends do the same, and observe everything that happens. It doesn’t matter how big your business is. You may own a small company or you may operate a big enterprise like Marcus Hiles of San Antonio does. You will still learn a lot.